All items are always shipped registered and priority mail (1st class, 3-4 working days) from our shipping department in Barcelona, Spain.
Shipping costs are calculated according to the official Spanish postal rates. These are based on weight. The Moonfish Group® does not take profit from shipping.
We also ship worldwide! The Moonfish Group® cannot take any responsibility for unexpected duties, taxes, or any other custom fees, charged by countries outside of the European Union or Switzerland.
Returns and refunds
Under European Union law, the purchaser has the right to cancel within seven days of receipt of the shipment. We at The Moonfish Group® extend this to a four-week, no-quibble money back guarantee, if the purchaser is in any way unhappy with a product, on the condition that the product must be returned to us promptly.
We will do our best to fulfil all orders, but in exceptional cases, such as where supplies are unobtainable or temporarily out of stock, we will contact you to suggest an alternative item or let you know the time delay.